• . Easy access for concerns to be reported anonymously
• . 24/7 ethics compliance hotline reporting
• . Easy for managers to resolve cases either internally or through third-party investigators
• . A platform that helps facilitate the secure intake documentation and case management
• . Follows a structured, configurable escalation process designed for the client
• . Training Provided

A Clear Process From Complaint Intake to Resolution

CivicTrust follows a structured process designed to protect anonymity, support leadership oversight, and ensure each concern is handled professionally.

Step Process